Posted inBUSINESS TECHNOLOGY
Telecommunications Integration Of VoIP And CRM
What Is A CRM Let's start at the beginning. When we talk about CRM, what are we talking about? CRM is the acronym used to refer to "Customer Relationship Management".…
5 Steps To Secure And Protect Your Customers Data
With cyber-attacks becoming more and more common, ensuring that your business's information is protected is critical. You are responsible for keeping your customer's data secure and will need to develop…
Posted inTECHNOLOGY
What Impact Can Integrating A Visual Assistance Solution Into A CRM
The integration into Zendesk, one of the most renowned customer service platforms, of a visual assistance solution imagined by Vibe makes it possible to increase the efficiency of the customer…
Posted inTECHNOLOGY
Why You Need Customer Profiles And Personas
One of the best ways to start a company is to know how to start one successfully. But how exactly does one go about starting a successful business? It starts…
Posted inBUSINESS
What You Need To Know About Demand Forecasting
Demand forecasting is using historical sales data to develop an estimate of the forecast for customer demand. It gives businesses an estimate of the number of services and goods customers…
Posted inTECHNOLOGY
Benefits Of Enacting Customer Queuing Management Systems
"How to better handle queues" is not a new question. For decades now, it has been the focus of academic and strategic study, and there is a valid reason for…